Frequently asked questions
Does AITrax capture activity outside my IDE?
AITrax, the CodeTogether AI tracker, captures development activity from the surfaces it integrates with: configured Git repositories, supported IDEs, and AI agent sessions. It does not capture general computer use or application usage outside those surfaces. For the complete capture boundary, including what is never collected, see What is captured.
Do developers need individual license keys?
No. A workstation is connected to a deployment during setup, using the server address (a base URL) for self-hosted deployments or an activation code for SaaS. Developers do not manage license keys individually.
Why is my activity missing from the portal?
The most common cause is that commits carry a Git email CodeTogether AI has not linked to your portal user — your login to the CodeTogether AI web portal — so the activity sits on an unlinked developer identity: a captured-activity record not yet tied to any login. The second most common cause is that setup was never completed on the workstation. See No activity appears for a developer.
A work area's Tracking tab lists every developer and tool that reported in the last four weeks, which separates a workstation that never reported from one that has gone quiet. The tab is visible to that work area's Owners and Admins and to system Admins and Super Admins, so ask one of them to check it. See Dashboards.
Why does the portal show nothing immediately after setup?
Captured activity is uploaded from the workstation and then processed asynchronously — downstream rollups build after ingestion — so views fill in over time after your first tracked activity rather than instantly.
Does adding someone to a work area add their activity to it?
No. A work area — a saved, named scope over your organization's activity — has two independent settings: its membership controls who can view it, and its filter controls whose activity it includes. See Work areas and Members and developers.
How do I remove AITrax from my machine?
Run aitrax uninstall system. Preview it first with aitrax uninstall system --dry-run. See
Remove AITrax tracking.
Can I stop a workstation receiving new tracker versions without removing tracking?
Yes — from the server, not from the workstation. On-premises, an administrator turns on Pause automatic updates at Settings > General > Tracker Updates, and the server withholds new tracker versions from every connected client until it is turned off. It is off by default, and it does not stop capture. That setting is on-premises only; on SaaS, ask your CodeTogether AI account team. See Remove AITrax tracking.